Less than a week prior to this experience, I had the grande-sized "Extra coffee java chip frappuccino" - I was told it contained 5 shots of espresso, and it was excellent. Then at this recent visit the guy at the counter had no idea what I was on about when I ordered it again and told me they only had a "java chip frappuccino" - I assumed that the 'extra coffee java chip frappuccino' was a promotional seasonal item, so I then ordered the "java chip frappuccino" that was on the menu board and added extra coffee.
Ugh - it tasted like all they used was coffee syrup and added coffee syrup - it was sweet, uncoffee-like and NOTHING like the 'extra coffee java chip frappuccino'!
You are supposedly a coffee establishment, STARBUCKS! Give your free-trade coffee farmers something to trade and use REAL ESPRESSO coffee in your coffee-based drinks! If i wanted a chocolate milkshake tasting thing I'll go to McDonald's! BRING BACK THE COFFFEE!!
Thursday, September 22, 2011
My Two Cents worth to Starbucks
Was asked to complete an online survey of Starbucks Malaysia with the incentive of a free tall-sized beverage. This is my blurb - notice how I got increasingly impassioned towards the end?